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Compare Applied Epic vs Xanatek (IMS): pricing, features, pros, cons, and which is right for your business.

Applied Epic vs Xanatek (IMS)

Updated October 2026 · Insurance Agency Management Systems software comparison

Applied Epic

Applied Epic

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Enterprise P&C + benefits agency management system from Applied Systems

★ 4.2 142 reviews
Xanatek (IMS)

Xanatek (IMS)

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Cloud P&C agency management system (Connect) with flat pricing and unlimited support

At a Glance

Criteria Applied Epic Xanatek (IMS)
Overall Rating ★ 4.2
142 reviews
No data
Starting Price Contact vendor Contact vendor
Pricing Model Quote Only Quote Only
Free Trial No No
Deployment cloud, mobile cloud, mobile
Best For Mid Market, Enterprise Freelancer, Smb, Mid Market

Strengths & Weaknesses

Applied Epic
Xanatek (IMS)
Pros
✓Handles P&C and employee benefits in one system of record — rare in the AMS category
✓"One flat price" with unlimited training and support bundled — no per-incident or per-seat surprises
✓Insurance-specific integrated accounting plus digital payments (Applied Pay)
✓Carrier downloads span personal, commercial, claims and commission statements, plus ACORD forms
✓Enterprise plumbing: branch/group hierarchies and granular permissions for multi-location agencies
✓Comparative rater (XanaFuel) integrates with TurboRater, Applied Systems Rater, ACS and IBQ
✓Deep insurer connectivity through Ivans for submissions, servicing and downloads
✓Built-in e-signature (XanaSign) and two-way email; cloud and mobile-friendly
✓Support and Applied University onboarding are widely praised; reporting rated better than rivals
✓Independent, privately owned vendor with a service-first, small-agency focus
Cons
✗Premium-priced — agencies frequently say they can't afford it; the bill is "almost as much as my rent"
✗Quote-only — no public price, so you cannot compare the sticker without a demo
✗Paid, pay-to-play API model means extra cost to connect third-party tools
✗Client portal is still "coming soon," so insured self-service is not available yet
✗Browser version is criticized as click-heavy and unintuitive by long-time users
✗Small-vendor, P&C-only scope — less feature depth than enterprise platforms
✗Migration on or off Epic is a significant, paid project with large conversion fees reported
✗Not built for life & health / benefits agencies
✗Overkill and hard to justify for solo agents and small shops
✗Large multi-location operations will outgrow the accounting and permissions

Who uses insurance agency software — and what each person does with it

🧑‍💼 Agency principal / owner

Watches book of business, retention and commission by producer and by carrier on one dashboard — sees which lead sources and lines actually make money.

📈 Producer

Works new leads in the pipeline, fires off multi-carrier quotes from the comparative rater, and gets automated follow-up reminders so no quote goes cold.

🗂️ CSR / account manager

Services the book from the AMS — endorsements, COIs, certificates and renewals — with carrier downloads posting policy changes automatically, no re-keying.

👤 Insured / client

Accepts the proposal, e-signs the application, pays, and self-serves ID cards and certificates from a client portal — then gets an automatic renewal and review request.

The flow the software runs end to end: lead captured → comparative quote across carriers → proposal and e-signed application → bind and issue → policy download and servicing → renewal and cross-sell → automatic review request. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Applied Epic if…
  • Your team fits the mid market or enterprise profile
  • Your preferred deployment is cloud or mobile
  • Handles P&C and employee benefits in one system of record — rare in the AMS category
Choose Xanatek (IMS) if…
  • Your team fits the freelancer or smb or mid market profile
  • Your preferred deployment is cloud or mobile
  • "One flat price" with unlimited training and support bundled — no per-incident or per-seat surprises

Our Verdict

Applied Epic
Applied Epic edges ahead with a higher overall rating (★ 4.2 vs ★ ) .

Applied Epic targets mid_market/enterprise businesses with quote only pricing . Its strongest selling points include handles p&c and employee benefits in one system of record — rare in the ams category and insurance-specific integrated accounting plus digital payments (applied pay).

Xanatek (IMS) targets freelancer/smb/mid_market businesses with quote only pricing . Its key advantages include "one flat price" with unlimited training and support bundled — no per-incident or per-seat surprises and carrier downloads span personal, commercial, claims and commission statements, plus acord forms.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

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